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Cathy Stucker has been a mystery shopper since 1995. She is the author of The Mystery Shopper's Manual.
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Have you ever imagined yourself going undercover, like one of those TV reporters with a hidden camera? That is very much what it is like when you do a video mystery shop. …continue reading Smile! You’re on Mystery Shopping TV!
Because I present the Gold Certification workshops on behalf of the Mystery Shopping Providers Association, I get a lot of questions about the value of certification. Should you get Gold or Silver Certified? …continue reading Should You Get MSPA Certified?
