The Mystery Shopper’s Manual

The following is a press release from the Mystery Shopping Providers Association:

According to a recent survey of more than 1,100 mystery shoppers, retail stores have not ramped up their level of customer service during the 2005 Holiday Shopping Season. More than 70 percent of mystery shoppers surveyed said they noticed either no difference or less helpfulness from store employees during the Holiday season in comparison with the rest of the year. …continue reading HOLIDAY SHOPPING SURVEY: MYSTERY SHOPPERS FIND 70 PERCENT OF RETAILERS FAIL TO IMPLEMENT CRITICAL SALES TECHNIQUES

• » Comments (0)

The question I hear most often from mystery shoppers is, “How can I get a cruise shop?” There are very few cruise shops available–I have talked to mystery shopping executives who have never seen one. But there are many very desirable high-end shops, including resorts and spas, that offer “free” travel, accommodations and other benefits, and sometimes even a significant fee. …continue reading How Do You Get Cruise and Resort Mystery Shopper Jobs?

• » Comments (0)

Take a look at the review of “The Mystery Shopper’s Manual” posted by Rhonda Bell at All Info About Mystery Shopping.

• » Comments (0)