Enter your name and email to get a free email course on mystery shopping. Your email address will not be shared with anyone. Ever.
BestMark
mystery shopping company
Get an email whenever new articles are added to the site.
Cathy Stucker has been a mystery shopper since 1995. She is the author of The Mystery Shopper's Manual.
| Mystery shopping is a legitimate way to make money; however, if you received a large check and were told to wire money somewhere, don't do anything until you read about mystery shopping scams. |
While doing some online surfing, I ran across some articles about mystery shopping written by a mystery shopper.
Almost every other sentence ended with an exclamation point! It was truly annoying! I mean it! Really!
Do you rely on exclamation points in your secret shopper reports? Read on to learn why you should not . . . …continue reading No More Exclamation Points!
It is always nice to get feedback so that you know how you are doing. Although some will just give you a comment or two (Great report, but please watch your spelling.) and others give little or no feedback, many mystery shopping companies give feedback via shopper ratings or grades. Here is what those grades mean. …continue reading Secret Shopper Grades: What Do They Mean?
You are at your laptop, writing that report, and you need to look something up. Your reference books are across the room or across town. What do you do? Try one of these helpful online resources: …continue reading Writing Resources for Mystery Shoppers
A Digital Voice Recorder (DVR) is a great tool for mystery shoppers. It can help you get timings, make it easy to add details (such as exactly what the salesperson said) to your reports, and more.
But if you have never used a DVR while mystery shopping, you might wonder how you can record, and get a good quality recording, without anyone knowing. It is easier than you might think. Here are some tips to help you get the most out of your DVR. …continue reading Mystery Shopping with a Digital Voice Recorder (DVR)
As a secret shopper, I have been asked to do some things that seemed a bit, well, odd to me. Those were pretty tame though: things such as buying mismatched shoes or asking silly questions. I have never flooded a basement or crashed a car as part of a mystery shop, but Colin Shaw has. …continue reading Extreme Mystery Shopping
The thoughts and prayers of the entire country have been focused on California this week, and the horrific fires that have driven hundreds of thousands of people from their homes. Even those who are not directly in the path of the flames are affected by the smoke and ash raining down miles away from the fires.
Obviously, for those who have been evacuated mystery shopping is on the bottom of the list of their priorities right now, as it should be. But what about shoppers in surrounding areas who are not directly affected by the fires? And what should you do if your area experiences a hurricane, tornado, flood, earthquake, blizzard, blackout or other disaster? …continue reading Mystery Shopping and Natural Disasters
What do you take with you when you mystery shop? Most shoppers have at least one or two items that they won’t leave home without. These gadgets and gizmos make getting and remembering information easier. That can mean spending less time writing reports, as well as making your reports more detailed and valuable to the client. …continue reading Mystery Shopper Gadgets
If you want to get more secret shopping assignments, there are several things you can do. But here is a quick and easy tip you may not have considered . . . …continue reading Get More Mystery Shopper Jobs – A Quick Tip
Want to make your reports better? Here are a few ways to write reports that mystery shopping companies will love: …continue reading Mystery Shopper Reports – Three Quick Tips
Most mystery shoppers get dozens or even hundreds of emails every day from mystery shopping companies and schedulers. While lots of emails can mean lots of opportunities, the tsunami of messages can be overwhelming at times. Here are some ideas on how you can manage the flow of emails. …continue reading Too Much Email?
