Mystery shopping is a legitimate way to make money; however, if you received a large check and were told to wire money somewhere, don't do anything until you read about mystery shopping scams.

The First Step When You Get a Mystery Shopper Job

Posted on May 30th, 2009 in Mystery Shopper Jobs by Cathy Stucker

procedureIt is always a nice feeling when you get a notice that you have been accepted for a mystery shopping assignment. Because we are all busy, it is tempting to file the information about the shop away until the due date is right around the corner. However, that is a mistake that could cause you not to get paid for the assignment, or even lose future assignments.

Here is what you need to do as soon as you get a mystery shopper job: …continue reading The First Step When You Get a Mystery Shopper Job

Mystery Shopper Scams – Could You Be a Victim?

Posted on May 28th, 2009 in Mystery Shopper Scam by Cathy Stucker

online-fraudScams appear to be on the rise. The most common mystery shopper scam is the cashiers check scam. The victim receives a large check and they are instructed to cash it and wire most of the money to someone, usually in Canada. Although this is a common scam, mystery shopper scams represent a small percentage of the fraud perpetrated. Other types of scams include lottery and sweepstakes scams, financial investment scams and other versions of the cashiers check scam.

Recently, the psychology department at Exeter University, working on behalf of the UK’s Office of Fair Trading, released a study detailing how and why people fall victim to scams. They found that several persuasive techniques were commonly used by scammers, including:

  • Appeals to Trust and Authority – In the secret shopper scam, this is done by using the names of trusted mystery shopping companies, and well-known businesses such as Wal-Mart, Western Union, McDonald’s and others.
  • Visceral Triggers – Scammers prey on basic human desires and needs to get an emotional response from their targeted victim. Many scams, including the secret shopper scam, convince the recipients that large sums of money await them.
  • Scarcity – Many mail and e-mail scams appear to be personally directed to the recipient. They make it sound as though you were “chosen” out of many other people for this opportunity. There is also a stated or implied sense of urgency—you must respond now or miss out.
  • Behavioral Commitment – Scammers may begin by asking for a small commitment. For example, they may ask you to respond to the e-mail with some basic information. Once the victim has taken an initial step, no matter how small, it becomes easier for them to take the next step and the next.
  • The Promise of a Big Reward for a Small Cost - The mystery shopper check scam promises hundreds of dollars in return for work that they claim will take more no more than a couple of hours.

Although many of the findings of the study were as to be expected, there were some surprises too. …continue reading Mystery Shopper Scams – Could You Be a Victim?

Online Surveys – Companies That Offer Paid Surveys

This is a guest post from Karen at Frugal Rhode Island Mama, where she blogs about weekly deals/sales/freebies. Last week, Karen gave some advice for making money with online surveys. This is part two.

money-treeHere are a few companies I’ve worked with that are REAL and I’ve been PAID by them:

Opinion Outpost – Each qualified survey is worth points and 10 points equals $1.00. Once you have 50 points or $5.00 you can request a check. The checks take a few weeks. I’ve been paid several times from them and I’ve never had a problem. If you don’t qualify you’ll get to choose between a chance for an instant win of $50 or a sweepstakes entry. You won’t receive points for the surveys you don’t qualify for.

Survey Spot – Each survey is either worth cash or a sweepstakes entry. They send out several emails a day/week with survey opportunities. The email will always tell you what you will get for taking the survey. Myself along with others I know that have worked with Survey Spot find that when you join they will send you mostly sweepstakes entry surveys but after you take a bunch of them, you will begin to get paid surveys as well. Once your account reaches $5.00 you can request a check.

My Survey – Each survey is worth points and 100 points = $1.00. You will get 10 points for every screener you take and then if you qualify to go onto the survey they will tell you how many points you’ll receive for completing it. They also have monthly sweepstakes drawings for active members. Once you reach 1000 points ($10.00) you can cash out and receive a check or you can choose prizes. I always get the check and it usually takes a few weeks.

If you take a survey ONE day that pays $1.00, after a month you’d have an extra $30.00 in your pocket. That will fill up your gas tank and get you a soda! Not bad for about 20 minutes a day of time you’d probably be spending online anyway!

Karen lives in Rhode Island with her husband and two daughters. Besides being a frugal stay at home mom, she blogs at http://www.frugalrimama.com about weekly deals/sales/freebies and more. In her spare time she enjoys taking surveys and doing some mystery shopping. You can see a list of Karen’s survey earnings on her blog.

Mystery Shopper Best Practices – Honesty and Integrity

Posted on May 25th, 2009 in Mystery Shopper Ethics by Cathy Stucker

This is one in a series of posts on mystery shopping best practices.

handshakeIn this post, we look at two points in the MSPA Code of Professional Standards and Ethics For Mystery Shoppers relating to honesty and integrity in mystery shopping.

I will not falsify or misrepresent reports.

This is the single most important rule for mystery shoppers. The worst thing any mystery shopper can do is to falsify a report. It destroys trust between the shopper and the mystery shopping company, as well as between the mystery shopping company and the client. …continue reading Mystery Shopper Best Practices – Honesty and Integrity

Secret Shopper Reports and Too Much Information

Posted on May 22nd, 2009 in Writing Mystery Shopper Reports by Cathy Stucker

tmiMystery shopping companies and clients love to see accurate, detailed reports that give them a true picture of what happened during your visit. However, there is such a thing as “too much information” in a shop report.

Each client has different needs when if comes to mystery shopping reports. Some want to know every single thing that happened, while others want more of an overview. Or perhaps they are looking for information regarding a specific aspect of the shop.

You can get an idea of how much detail a client wants, and the type of information they are looking for, by carefully reading the assignment guidelines. …continue reading Secret Shopper Reports and Too Much Information

Secret Shoppers Save Lives

Posted on May 20th, 2009 in Types of Mystery Shops by Cathy Stucker

nurse-washing-handsOne of the most important things hospital employees can do to protect patients is to wash their hands before entering and leaving patients’ rooms. However, this simple task is often overlooked. Hospitals have admitted that employees only washed their hands about half of the time, and they knew it had to change.

According to a story by TheBostonChannel.com, Massachusetts General Hospital (MGH) is now using mystery shoppers to watch employees and determine how many are washing their hands. The secret shoppers are employees (such as nurses) who discreetly observe all employees who come into contact with patients to determine how many are following proper hand washing procedures.

The program works. MGH just reported three consecutive months of better than 90% compliance. But the best part is that the increase in employee hand washing has resulted in a decrease in the transmission of disease.

“We’ve seen over a two-and-a-half-fold decrease in the hospital-acquired cases of MRSA [a form of staph infection]” since new the hand hygiene protocol went into effect, said Dr. David Hooper, chief of infection control at MGH.

Mystery shopping serves many purposes. In this case, it is protecting the health of patients and even saving lives.

Online Surveys – Do They Really Pay?

This is a guest post from Karen at Frugal Rhode Island Mama, where she blogs about weekly deals/sales/freebies.

woman_cashBig name companies want and need to know your opinions, and what better way to get them than to have consumers take surveys? When they have a new product they need someone to test it out or when they want to change a product, they need to find out what the best way is to change it. The consumers wants and needs are their main concern and what better way to get it, then directly from the consumers?

If you do a Google search for surveys you’ll come up with tons and tons of companies but the question is, are they really surveys? The answer to that question is NO they aren’t all real. You need to take a close look at each company before you sign up because some of them lead you on and make you think you’ll be taking surveys for BIG companies but you probably won’t be.

I’ve done a lot of research and I’ve found a bunch of companies that really do PAY for your opinion and some even send you free products to test and then report back. Every person’s success is different with taking surveys and it really depends on so many factors.

One important thing is your background. Not everyone is compatible to take every survey. It may depend on your job, your age, your gender, your ethic background and so many more reasons. It’s OK if you don’t qualify for every survey. Certain companies may work better for some people then others, again it depends on your background and what kind of companies they work with.

Before you get started signing up with any companies let me explain a few things. …continue reading Online Surveys – Do They Really Pay?

Professional Shopper “Best Practices”

This is part one of a series of posts on mystery shopping best practices.

businesswoman1Mystery shoppers represent the mystery shopping industry, and the quality and professionalism of our work helps to shape the reputation of the industry. By maintaining the highest standards, we elevate the professionalism and public perception of mystery shopping.

Secret shoppers who complete the MSPA mystery shopper certification program agree to uphold a code of professional standards and ethics. These standards and ethics might be considered “best practices” for mystery shoppers, whether they are MSPA certified or not.

Certified shoppers who fail to operate according to the standards can lose their mystery shopper certification. However, any shopper who is unethical or unprofessional risks losing future mystery shopper jobs, as mystery shopping companies will not work with secret shoppers whom they can not trust.

With the permission of the MSPA, I am using the MSPA Code of Professional Standards and Ethics For Mystery Shoppers as the basis for a series of posts exploring ethical mystery shopper behavior and best practices for professional shoppers. …continue reading Professional Shopper “Best Practices”

Get Paid to Shop?

Posted on May 11th, 2009 in Mystery Shopper Jobs by Cathy Stucker

get-paid-to-shopDo mystery shoppers really “get paid to shop”? Many of the ads for paid mystery shopper sites not only say that you can get paid to shop, they go on to make it sound as if all you have to do to make money as a secret shopper is head to the mall.

In fact, mystery shoppers provide a valuable service to businesses. And that service involves skill and effort.

Although I have had many mystery shopper jobs where I was able to do some of my personal shopping while completing the assignment, secret shopping is not just a way to get paid for going to the store. Spending time shopping is just a part of the job.

Many mystery shopper wanna-bes lose interest when they find out that when they leave the client location, their work has just begun. Here is an example of what might be involved in a routine retail mystery shop.

…continue reading Get Paid to Shop?

Mystery Shopper Email Scam

Posted on May 3rd, 2009 in Mystery Shopper Scam by Cathy Stucker

woman-laptopThe mystery shopper email scam is still going strong. The most recent version forwarded to me by a secret shopper uses the name of the Mystery Shopping Providers Association in an attempt to make the email scam seem credible.

Here is the email the mystery shopper received:

Subj: Vacant Post for Mystery Shoppers
From: xxxxxxxxx@gmail.com
Reply-to: xxxxxxxxx@hotmail.com

Mystery Shopping Providers Association is giving you a chance to get paid for shopping and dinning out. Mystery shoppers are Needed Throughout America . You’ll be paid to shop and dine out-plus,you can also get free meals,Free merchandise, Free services, Free Entertainment, Free travel and lots more, Great Pay, Fun Work, Flexible Schedules,No experience required.If you can shop-you are qualified! But you must be 18yrs and above.

This is a new Year, you can start earning free cash as our Shopper. We can assure you that is going to be fun and you will love it
kindly send us a reply to inquiry about the Job offer to the email below

xxxxxxxxx@gmail.com

We care and We share. We will be expecting to read from you

[Alleged Name of Slimy Scammer]
Admin Agent
www.mysteryshop.org
© MSPA, 2009

There are a few clues that this is a scam. …continue reading Mystery Shopper Email Scam