Keep Your Secret Shopper Profiles Up to Date
Each time you apply to a mystery shopping company, you fill out a shopper profile. The profile includes your contact information, demographic information about you (e.g., birthdate, gender, marital status, etc.) as well as specific things the mystery shopping company needs to match you to client requirements. These questions might include the ages of your children, if you own a digital camera or voice recorder, if you wear glasses, etc. Of course, MSPA member companies will want to know your MSPA certification status.
The information in your profile may be used to determine whether or not you receive a particular shop offer, so it is important that it is current and correct. Make sure you update your profile when: …continue reading Keep Your Secret Shopper Profiles Up to Date


This is a guest post from C. McDaniel of
Question from a mystery shopper:
A simple definition of karma is that what you put out comes back to you. If you do good things, you receive good things in return. And if you do bad things, you can expect negative consequences.
You always do your best as a mystery shopper…until that one day. Maybe you didn’t get an important bit of information for the shop, or you went on the wrong day, or at the wrong time or to the wrong place. Or you completely forgot to do the shop.
As secret shoppers, we “check up” on employees to make sure they are following the policies and procedures set by their employers. But who checks up on us, to make sure we are doing our jobs properly?
Question from a mystery shopper:
When you submit a mystery shopper report, it will be reviewed by an editor. The editor will review the report for proper spelling, grammar and punctuation, but there is much more to an editor’s job than proofreading reports.
Having great relationships with schedulers means you will be on their minds when they have jobs to fill. Here are some ways to be one of their favorite mystery shoppers:
School is out for the summer, and you may be planning to take your children with you when you do your mystery shopper jobs. Stop for a moment before you do so, and make sure you are not making a mistake.