Training Your Mystery Shopping Companion
There are times when you may have someone with you on a mystery shopping assignment. Although you may be required to do some shops alone, others allow, encourage or require you to have someone with you. This is most common in situations where real customers may have a spouse or friend with them, such as assignments that take you to restaurants, new homes, etc.
At times, both of you will be contracted and paid by the mystery shopping company. However, most of the time one person is the secret shopper and the other is along for the ride. If your companion is not an “official” mystery shopper, it is your responsibility to make sure that he or she knows what they need to do to help you get a complete and accurate evaluation—and they definitely need to know what not to do, so they do not affect the integrity of the shop.
Your companion’s error could cause the shop report not to be accepted by the client. That means you would not be paid, and you might even be barred from future assignments.
Here is how to make sure anyone with you on a mystery shop knows exactly what to, and what not to do. …continue reading Training Your Mystery Shopping Companion


Question from a mystery shopper:
