Using Tip Sheets on Mystery Shops
There are many things to remember when doing a mystery shopping assignment. Most shops have dozens of questions that must be answered, as well as obtaining the names of employees, remembering what questions or scenarios are to be presented and more.
Even though there is much to remember, you should never take the report form with you to do the mystery shop. Instead, make a “tip sheet” you can refer to during the shop to remember all the things you are to do. For example, it might be helpful to have reminders of which departments you are supposed to visit, the things you need to time and the employees for whom you need to get names.
Your tip sheets may be paper or electronic. The type of tip sheet you use will depend on the nature of the shop. It is critical that you not draw attention to yourself, so don’t do anything that would make you stand out or make employees notice you. …continue reading Using Tip Sheets on Mystery Shops
Many mystery shopping assignments require that you submit a receipt. The receipt verifies that you were at the location and when you were there, as well as how much you spent.
Perhaps if you were a very good mystery shopper this year, Santa brought you a new computer. But wait! Before you dispose of that old computer, make sure you protect your private data.
You may know that you can use Google Maps to plan your trips. But there are some cool things you can do that make it even more useful.
Making and receiving personal or business calls during a mystery shop is a big no-no. Being on the phone can disrupt the flow of the mystery shop and cause you to miss important observations. However, there are ways your cell phone can help you on mystery shopper jobs.
in the car. Things such as jumper cables, a flashlight, reflectors, duct tape and other supplies can be not only handy but lifesavers if your car breaks down.
