Mystery Shopping Reports: What Do Clients Do With Them?

Posted on December 8th, 2007 in Mystery Shopping Clients by Cathy Stucker

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You complete a mystery shop and submit your report. An editor reviews it and then it goes to the client. But what happens then? Who reads your report and what do they do with the information?

Each client decides what information they need from their secret shops, and how it will be used. Here are some common scenarios. …continue reading Mystery Shopping Reports: What Do Clients Do With Them?