The Mystery Shopper’s Manual

Melinda Brody and Company is a video mystery shopping company based in Orlando, Florida. Melinda has provided sales training and mystery shopping services for new home builders all over the United States since 1986

Melinda Brody, President of Melinda Brody and Company, Inc, recently answered some questions about being a video mystery shopper for her company. Here is what she had to say: …continue reading Melinda Brody and Company

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Impact Marketing is a mystery shopping company based in Dallas, Texas. They have performed video mystery shopping for new home builders all over the United States since 1999.

Shana Cyr, VP of Sales for Impact Marketing, recently answered some questions about mystery shopping for them. Here is what she had to say: …continue reading Impact Marketing Mystery Shopping Company

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Looking for mystery shopper opportunities?

BestMark Mystery Shopping has teamed up with leading automotive manufacturers to launch a national research study that includes 14,000 lucrative mystery shops in October and November. BestMark has opportunities to both perform the mystery shops and to help recruit others to perform shops in your area. Those who conduct shops for the Automotive Study receive a free minor auto service (oil change, tire rotation, etc.) and a $25-60 cash payment for performing a service evaluation, depending on the vehicle. In addition, by recruiting and referring shoppers to participate in the study, you can earn money and large cash prizes!

What you need to do to get involved:

1. Visit www.bestmark.com/autostudy.htm.
2. Fill out an application – it’s free!
3. Email KeyAutoRecruiter@BestMark.com expressing your interest to get involved in the recruiter / referral program.

Any questions? Contact autostudy@bestmark.com or call 1-800-969-8477.

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Amy Melanson, Client Services Manager at Goodwin & Associates, along with the schedulers and editors at Goodwin, recently answered some questions about mystery shopping for them. Goodwin & Associates specializes in providing mystery shopping services to the hospitality industry, although they serve a variety of industries. The company is a member of the Mystery Shopping Providers Association.

Here is what Amy and the staff had to say about mystery shopping for Goodwin & Associates. …continue reading Goodwin & Associates Mystery Shopping Company

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Ralph Fontaine of GfK Mystery Shopping recently answered some questions about mystery shopping for GfK. GfK has more than 15 years of global mystery shopping experience, covering over 2,000,000 mystery shops in markets including retail, wireless telecom, quick service restaurants, travel and transportation, petroleum/convenience stores, grocery, financial services, and automotive.

Here is what you need to know about being a secret shopper for GfK Mystery Shopping.

…continue reading GfK Mystery Shopping Company

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I have a list of 200 legitimate mystery shopping companies on my web site, and I get calls and emails all the time from new shoppers who want me to tell them which mystery shopping company is best. “I don’t want to apply to all of those companies. Can’t you just give me the names of a few companies that are best?”

Well, no, I can’t. The companies that I think are the best might be useless to you. Here are some of the things to consider when deciding which mystery shopping companies are the best for you. …continue reading The Best Mystery Shopping Company

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Elaine Buxton, President of Confero answered some questions for us about mystery shopping for them. Confero provides mystery shopping services to a wide range of industries, including retail, banking, automotive and food and beverage. Confero is a member of the Mystery Shopping Providers Association (MSPA). Elaine was involved in the formation of MSPA and has served on the Board of Directors.

Here is what Elaine had to say about mystery shopping for Confero. …continue reading Confero Mystery Shopping Company

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Earlier this year, the American Medical Association took up the question of whether or not to endorse the use of medical mystery shoppers. Although they did not take a position on whether or not to endorse it, medical mystery shopping has been going on for a long time.

Jodi Manfredi, President of Examine Your Practice, recently shared information with other MSPA member companies about the ins and outs of medical mystery shopping. The information she presented about healthcare mystery shopping, and what secret shoppers need to know about it, is summarized here with her permission. …continue reading Medical Mystery Shopping

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Kathy Doering, of Ann Michaels & Associates Mystery Shopping, answered some questions for us about mystery shopping for them. Ann Michaels & Associates provides mystery shopping and market research services to a wide range of industries. The company is a member of the Mystery Shopping Providers Association, and Kathy and others from Ann Michaels have attended the MSPA’s Shopper Educational Conferences and several Gold Workshops.

Here is what Kathy had to say about mystery shopping for Ann Michaels & Associates. …continue reading Ann Michaels and Associates Mystery Shopping Company

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