The Mystery Shopper’s Manual

Cory Jensen, owner of I-Spy Mystery Shoppers, recently shared some comments about secret shopper pay, giving us the perspective of a mystery shopping company owner. I invited Cory to tell us more about his company and how they work with mystery shoppers. In part 1, Cory tells us what makes a shopper valuable to I-Spy and more.

Next week, I will share part 2 of this interview, where Cory again addresses the issue of lower pay for mystery shoppers and what shoppers can do about it. Be sure to subscribe to updates via RSS or email so you don’t miss the rest of this interview. …continue reading I-Spy Mystery Shopping Company Interview (Part 1)

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Kevin Leifer, Director, Client Service of ICC/Decision Services, answered some questions for us about being a mystery shopper for ICC/Decision Services.

ICC/Decision Services is an MSPA-member company headquartered in New York, NY. They offer a variety of programs to measure the customer experience (including mystery shopping), and their clients include many major retail, hospitality and financial companies. …continue reading ICC/Decision Services (ICCDS) Mystery Shopping Company

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I often hear from people who want to become mystery shoppers, but do not know how to begin. It is actually simple, especially with all of the resources available through the Internet that enable you to easily find mystery shopping companies, complete applications and locate assignments.

The problem for many of these potential secret shoppers is that they are having trouble finding legitimate companies that do not charge shoppers to apply. Even many of the sites that claim that they will protect you from the scams are themselves scams. How do you know which companies and sites can be trusted? …continue reading Find Legitimate Secret Shopping Companies

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Beyond Hello is an MSPA-member company located in Madison, WI. Thank you to scheduler Erin Treece and company owners Gary Godding and Christopher Warzynski for providing this information about becoming a mystery shopper for Beyond Hello. …continue reading Beyond Hello Mystery Shopping Company

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Michael Bare provided the following information about being a mystery shopper for Bare Associates International. …continue reading Mystery Shopping for Bare Associates

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Jason Davis of Video Eyes gives the inside story on video mystery shopping in this interview. …continue reading Video Eyes on Video Mystery Shopping

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