MSPA Gold Certification Now on DVD
The Mystery Shopping Providers Association (MSPA) is now offering the Gold Certification program on DVD. Instead of waiting for a workshop to come to your town, or spending time and money to travel to a workshop, you can get the most widely-recognized mystery shopper certification at home, on your schedule. You can even complete the certification while you are in your jammies!
Although certification is not required to be a mystery shopper, the MPSA’s Gold Certification is an effective way for new secret shoppers to get up to speed on how to be effective shoppers, and for more experienced shoppers to demonstrate to mystery shopping companies their qualification and commitment to being great secret shoppers. It can help you get more and better assignments, faster. …continue reading MSPA Gold Certification Now on DVD









The Mystery Shopping Providers Association (MSPA) began the Gold and Silver Certification programs in 2002. From November, 2002 until late in 2006, I presented all of the Gold Certification Workshops. But in 2006, we found three really amazing new instructors who are taking certification across the country along with me.In 2007, the four of us are presenting a total of 30 workshops, from Miami to Spokane. Meet (from left to right) Karmi Anna Mattson, Chelsea Benning and Gail Witt. The selection of these three talented presenters was a long and difficult process, but in Karmi, Chelsea and Gail, we found exactly the presentation skills, mystery shopping experience and, well, that WOW! factor we were looking for. 