Questions About Video Mystery Shopping
Here are answers to some of the questions I am most often asked about video mystery shopping.
Is it legal to video record people without telling them?
Generally, no. However, most reputable video mystery shopping companies will require that the employer get employees to sign consent forms. These forms will say something to the effect that they understand they may be recorded in the course of performing their duties. So even though you will not announce that you are making a video recording when you enter the business, employees have been legally notified that they may be recorded and have given their consent. …continue reading Questions About Video Mystery Shopping
Melinda Brody and Company is a