Comments on: Describe Behavior, Not Feelings, in Your Mystery Shop Reports http://www.mysteryshoppersmanual.com/describe-behavior-not-feelings-in-your-mystery-shop-reports Tips for being a successful professional shopper Wed, 08 Feb 2012 00:50:21 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Cathy Stucker http://www.mysteryshoppersmanual.com/describe-behavior-not-feelings-in-your-mystery-shop-reports/comment-page-1#comment-2210 Cathy Stucker Tue, 09 Nov 2010 20:35:28 +0000 http://www.mysteryshoppersmanual.com/?p=786#comment-2210 That can be frustrating; however, it appears that the client does not want long comment and lots of details. It may be acceptable to use symbols such as '&' in these reports to save space--it all depends on the company and the client. Watch out for any unnecessary words, such as very, really, so, etc. Just keep your writing as tight as possible. If there are things you believe they need to know that simply will not fit in the space allowed, send an email with the information to your scheduler. That can be frustrating; however, it appears that the client does not want long comment and lots of details. It may be acceptable to use symbols such as ‘&’ in these reports to save space–it all depends on the company and the client.

Watch out for any unnecessary words, such as very, really, so, etc. Just keep your writing as tight as possible.

If there are things you believe they need to know that simply will not fit in the space allowed, send an email with the information to your scheduler.

]]> By: kara smith http://www.mysteryshoppersmanual.com/describe-behavior-not-feelings-in-your-mystery-shop-reports/comment-page-1#comment-2209 kara smith Tue, 09 Nov 2010 17:55:55 +0000 http://www.mysteryshoppersmanual.com/?p=786#comment-2209 I am struggling with writing reports that have a strict 'character count' in their comments sections. I find that I am trying to give good descriptions & then I run out of space! This means I have to rework or delete details in order to fit the answer in the space provided. Do you have any suggestions I can use in these situations? Is it appropriate to use shorthand or symbols (like & or w/) in the comments in my online reports? I am struggling with writing reports that have a strict ‘character count’ in their comments sections. I find that I am trying to give good descriptions & then I run out of space! This means I have to rework or delete details in order to fit the answer in the space provided. Do you have any suggestions I can use in these situations? Is it appropriate to use shorthand or symbols (like & or w/) in the comments in my online reports?

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