http://www.mysteryshoppersmanual.com/will-mystery-shopping-become-obsolete Tips for being a successful professional shopper Wed, 08 Feb 2012 00:50:21 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.mysteryshoppersmanual.com/will-mystery-shopping-become-obsolete/comment-page-1#comment-475 Cathy Stucker Tue, 02 Dec 2008 03:10:58 +0000 http://www.mysteryshoppersmanual.com/will-mystery-shopping-become-obsolete#comment-475 I don't think mystery shopping will be brought to an end by any of this, but it may have an impact. It will not work in every situation, and it will not give companies the same information they can get from mystery shops; however, these other programs have their uses. I don’t think mystery shopping will be brought to an end by any of this, but it may have an impact. It will not work in every situation, and it will not give companies the same information they can get from mystery shops; however, these other programs have their uses.

]]> http://www.mysteryshoppersmanual.com/will-mystery-shopping-become-obsolete/comment-page-1#comment-472 crawdaddydoo92 Sun, 30 Nov 2008 12:39:27 +0000 http://www.mysteryshoppersmanual.com/will-mystery-shopping-become-obsolete#comment-472 I think there will always be a need for mystery shoppers. Even with these recording devices they are still based on interpretation and it's not likely that management is foolish enough to think that they can see everything a customer would. Let's face it these devices only record what happens with an employee, not other "enviornmental" aspects. I think as time goes on our job may change but I think we'll always be needed to make sure that the employees, and the new technology, is honest/working correctly. I think there will always be a need for mystery shoppers. Even with these recording devices they are still based on interpretation and it’s not likely that management is foolish enough to think that they can see everything a customer would. Let’s face it these devices only record what happens with an employee, not other “enviornmental” aspects. I think as time goes on our job may change but I think we’ll always be needed to make sure that the employees, and the new technology, is honest/working correctly.

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