On Saturday, September 10, 2011, the Mystery Shopping Providers Association (MSPA) is bringing their Mystery Shopper Gold Certification Workshop to Dallas, Texas.
I will again be presenting the Gold Certification Workshop. The workshop includes participation in exercises designed to help shoppers practice their observation and reporting skills. In addition, participants have the opportunity to network with other shoppers and representatives from mystery shopping companies. Following attendance at the workshops, participants must pass an online examination before being awarded Gold Certification. Shoppers must be Silver Certified by the MSPA before registering for the Gold Workshop.