Jim and Judy Johnson, owners of Mystery Shopper Pros, answered some questions for us about mystery shopping for them. Here is what Jim and Judy had to say:
What types of shops does your company do?
We do restaurants, automotive services, movie theaters, hotels, bar integrity, bowling alley and consider anything else that is asked of us.
What is the best way for a new shopper to get in the door and get a first assignment? Continue Reading
Jill Burns, of Creative Strategies, answered some questions for us about mystery shopping for them. Creative Strategies provides mystery shopping and market research services to a wide range of industries, including restaurants and medical marijuana. Here is what Jill had to say:Continue Reading
I often hear from people who want to become mystery shoppers, but do not know how to begin. It is actually simple, especially with all of the resources available through the Internet that enable you to easily find mystery shopping companies, complete applications and locate assignments.
The problem for many of these potential secret shoppers is that they are having trouble finding legitimate companies that do not charge shoppers to apply. Even many of the sites that claim that they will protect you from the scams are themselves scams. How do you know which companies and sites can be trusted?Continue Reading
Have you noticed that a company you have been working with for years will suddenly have a new name? It seems to happen a lot these days. When I recently updated the free list of mystery shopping companies, I noticed that several companies had changed their names.
Why does it happen? It doesn’t mean that the company is trying to hide anything. There are several possible reasons for a name change. Let’s look at a few.
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Vicki Dempsey, Business Development Director of the Property Management Client Division of Jancyn, answered some questions for us about mystery shopping for them. Jancyn provides mystery shopping and market research services to a wide range of industries including spas, financial services, restaurants, golf courses, retail and gyms. The company is a member of the Mystery Shopping Providers Association. Here is what Vicki had to say:
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With hundreds of mystery shopping companies out there, how do you decide which ones you will work with? Many mystery shoppers find that they end up working most with a few favorite companies and doing occasional assignments for others. They may also decide that there are a few they will never work with again. How can you find the companies you will love and avoid the ones that may not work as well for you?
First of all, remember that a company that one shopper loves may be despised by another. Mystery shopping companies, like mystery shoppers, have “personalities.” The culture of a particular company may mesh well with your style while another doesn’t. Those things you will learn as you go. What we will address here is how to increase your chances of finding the best companies for you with as little trial and error as possible.
Here are some ways to screen mystery shopping companies and find the best ones for you:
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David Agius, of The Sentry Marketing Group, answered some questions for us about mystery shopping for them. The Sentry Marketing Group provides mystery shopping and market research services to a wide range of industries. The company is a member of the Mystery Shopping Providers Association. Here is what David had to say:
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Jim Coyle, president of Coyle Hospitality Group, recently took the time to answer some questions about mystery shopping for Coyle Hospitality. Founded in 1996, Coyle Hospitality Group provides mystery shopping and market research services exclusively for the global hospitality industry, including hotels, restaurants, spas, cruises and venues worldwide.
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Sensors Quality Management Inc. — SQM — is a mystery shopping company headquartered in Toronto, Ontario, Canada. They were founded in 1993, and they serve clients in a variety of industries in 40 countries around the world, including the United States.
SQM recently answered some questions about mystery shopping for them. Here is what they had to say.
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Melinda Brody and Company is a video mystery shopping company based in Orlando, Florida. Melinda has provided sales training and mystery shopping services for new home builders all over the United States since 1986
Melinda Brody, President of Melinda Brody and Company, Inc, recently answered some questions about being a video mystery shopper for her company. Here is what she had to say: Continue Reading