Question from a mystery shopper:
I have been doing mystery shops at the same location of a store once a month for several months now. I think they have figured out that I am the mystery shopper. What should I do?
First of all, they may not have figured out that you are the mystery shopper. You may be misinterpreting a look or a comment, or you may just be a little paranoid! ;o)
You may have heard employees say that they can always spot the mystery shopper. Don’t believe it! Often, the things they pick up on are not things a secret shopper would do, such as being difficult or causing a scene.
Here are some questions to ask yourself to determine if you really have been spotted as the secret shopper, and what to do if you believe you were.Continue Reading