The MSPA is holding a mystery shopper certification workshop in Burbank, California, on Saturday, June 5, 2010. Shoppers will receive training for the Gold certification offered by the MSPA at the workshop. The certification test may be completed at the shopper’s convenience after attending the workshop.
The mystery shopper certification workshop will be hosted by representatives from several mystery shopping companies, including Northwest Loss Prevention, Dynamic Advantage, Coast to Coast Scheduling Services and DSG Associates. These representatives will be on hand to answer questions and share information with the shoppers in attendance.
This is the first certification workshop to test a new format and, if it is successful, it may be repeated in other parts of the country. The workshop will use the certification DVD for instruction, but will add interaction with the mystery shopping company representatives and opportunities to network with other shoppers. Each attendee will receive a copy of the certification DVD to keep.
The new format combines some of the best features of live workshops and the DVD training. Attendees get to network with mystery shopping company executives and schedulers, and they receive a DVD that can be reviewed any time they want a refresher on the content.
Gold certified shoppers represent a relatively small percentage of all mystery shoppers, and the gold certification is widely recognized by mystery shopping providers. Many companies recruit gold-certified shoppers first for high-end assignments. This new format for live workshops presents an opportunity for mystery shoppers to get the training for this valuable certification while interacting with others in the industry.
Please plan to register by May 20, 2010. If there are not sufficient registrations by that date, the workshop may be canceled. No registrations will be accepted at the door. You must prepay and register online.
To register, go to http://mysteryshop.org/shoppers/gold.php
The workshop will be held at the Holiday Inn, Burbank, CA. Check-in begins at 7:30 a.m. and the workshop will be from 8:00 a.m. until 2:00 p.m.
Can’t attend? You can get gold certified in the comfort of your own home with the Gold certification DVD.