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Mystery Shopper Best Practices – Communication

June 8, 2009 by Cathy Stucker Leave a Comment

This is one in a series of posts on mystery shopper business practices.

communicationThis week we examine three points in the MSPA Code of Professional Standards and Ethics For Mystery Shoppers about communication with mystery shopping providers. All secret shoppers who achieve MSPA http://www.mspa-na.org/certification commit to uphold this code, and they are standards that all mystery shoppers, whether certified or not, should follow.
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