Although most of the questions on secret shopping reports are objective, yes-or-no style questions, many reports include one or more questions that ask for your opinion. Examples include questions such as:
- Based on the service you received today, would you have opened an account at this bank?
- Based on the rental agent’s presentation, would you have rented an apartment here?
- Would you return to this store/restaurant and spend your own money?
These questions call for your opinion, but a good answer requires that you back up your opinion with reasons and facts. Here are some examples of how to handle these types of questions.
This is a guest post from C. McDaniel of 
I got started in mystery shopping back in the “old days,” before the Internet. When reports were mailed, there was not a big rush to get the report submitted within hours of completing the shop visit. Of course, smart mystery shoppers did their reports soon after the shop so that all of the details were still fresh in their minds; however, that didn’t have to mean staying up all night to get the final report completed within six hours of leaving the client location.
Most mystery shopper assignments require that you submit a receipt in order to be paid. Most often you are instructed to upload a scanned image or digital photo of the receipt. You may be allowed to fax or mail the receipt instead. In some cases, you may be asked to mail the original receipt, and in others you may only have to enter information from the receipt when you submit the report from your secret shop.
Question from a secret shopper: