Whether you are a brand new mystery shopper or you have been doing this for years, there are a few things you may not know about secret shopping in restaurants. There are some innocent mistakes that can affect the integrity of your shop, and maybe even get it rejected. Here are four things you need to avoid when you are mystery shopping a restaurant.Continue Reading
Each of us has at least one food that we simply refuse to eat, and there may be others that we do not care for or should not eat. This may be due to health reasons, religious prohibitions or just personal preference.
Most of the time this is not a problem on restaurant mystery shops. The guidelines may state that you must order an appetizer, entree and side, but not specify the exact menu items to be ordered. There are shops (usually fast food), though, that will specify specific foods to order. Even if you may choose any menu item you wish, there may be limitations on special requests, such as asking for sauce on the side or substituting items.
So what if someone has a long list of foods that can not or will not eat? Can they still do restaurant mystery shops? Sure! Here are a few tips anyone can follow to make sure their food preferences do not clash with the mystery shop requirements.